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Peak seasons and severe weather can tighten capacity and raise rates. We recommend booking early and keeping flexible pickup windows.
Read full answerYes. We recommend enclosed transport and higher insurance limits for classic or high-value vehicles. Share any special handling instructions upfront.
Read full answerWe offer door-to-door and terminal options depending on location access. If the street is tight, we may coordinate a nearby meeting point.
Read full answerTransit time depends on distance, route, and carrier availability. We provide an estimated pickup window and delivery range when you book.
Read full answerExpedited service is available on select lanes with premium pricing. We prioritize pickup and route planning to meet tighter timelines.
Read full answerKeep fuel around a quarter tank to reduce weight and ensure loading. For EVs, a moderate charge is recommended to allow loading and unloading.
Read full answerWe can coordinate a nearby meeting point if the carrier cannot access the street. Provide notes about restrictions so the driver can plan ahead.
Read full answerYes. Motorcycles and ATVs require specialized tie-downs and equipment. Share dimensions and pickup details so we can plan safe transport.
Read full answerInternational vehicle shipping requires customs documentation, compliance checks, and longer transit times. Our team can review requirements and coordinate w...
Read full answerRemove personal items, wash the vehicle, and document existing damage with photos. Leave about a quarter tank of fuel and ensure the battery is charged.
Read full answerPersonal items are generally discouraged and may not be covered by carrier liability. If allowed, items must be below window level and not add excessive weight.
Read full answerNote damage on the delivery inspection report and take photos immediately. We assist with the carrier claim process and required documentation.
Read full answerTypically you need a valid ID and proof of ownership or authorization to ship. For cross-border moves, customs documentation may also be required.
Read full answerWe transport sedans, SUVs, trucks, vans, and specialty vehicles. Provide vehicle dimensions and weight so we can match the right equipment.
Read full answerThe driver completes a condition report at pickup and delivery, noting any existing or new damage. You should review and keep a copy for your records.
Read full answerTerminal-to-terminal means you drop off and pick up the vehicle at carrier terminals instead of door-to-door. This can reduce cost when access is limited.
Read full answerTracking links provide live location updates and ETA information. You can access tracking from your FleetX Direct dashboard.
Read full answerOpen transport is cost-effective and common for standard vehicles, while enclosed transport offers added protection from weather and debris. Enclosed service...
Read full answerCost is based on distance, vehicle size, transport type, seasonality, and availability. We also consider accessorials like residential pickup or enclosed ser...
Read full answerYes, but it requires specialized equipment and loading plans. Let us know the vehicle condition so we can source the correct carrier and equipment.
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