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We surface market-aligned pricing, accessorial rules, and carrier performance data to reduce surprises. Better visibility helps maintain planned margin on ea...
Read full answerFleetX Direct provides milestone tracking, ETA updates, and exception alerts. You can share customer-facing links or embed updates in your TMS.
Read full answerWe validate authority, insurance, safety history, and performance before onboarding carriers. Continuous monitoring helps keep the network compliant and reli...
Read full answerYes. Our API supports load creation, status updates, and document retrieval. Contact your account team to enable access and review documentation.
Read full answerWe provide training sessions, playbooks, and dedicated onboarding contacts. The goal is to launch quickly with clean data and reliable carrier coverage.
Read full answerBilling data flows from shipment milestones and approved accessorials. Settlement follows agreed terms with clear invoice visibility in the portal.
Read full answerDocuments are stored by load with audit trails and searchable tags. PODs can be shared with shippers and used to trigger billing workflows.
Read full answerPost loads with required details and FleetX Direct matches them to eligible carriers. You can tender directly or review offers before awarding the load.
Read full answerWe document incidents, collect evidence, and coordinate with both parties on timelines. FleetX Direct keeps claim status visible and centralizes paperwork.
Read full answerWe monitor carrier authority and insurance expirations and flag exceptions. This protects your network from lapses that can jeopardize coverage.
Read full answerWe start with a discovery call, configure your lanes and customer requirements, and connect your team to the portal. Training covers quoting, tendering, and ...
Read full answerYes. We support API and file-based integrations to sync loads, status updates, and documents. Our team will map data flows to match your TMS requirements.
Read full answerWe track on-time pickup, on-time delivery, claims, and communication quality. These metrics help you select reliable partners and improve service levels.
Read full answerAccessorials are reviewed against shipper rules, with approvals tracked in the portal. This keeps billing clean and reduces invoice disputes.
Read full answerWe alert your team immediately and begin re-coverage with available carriers. Escalation rules and backup capacity help protect service commitments.
Read full answerSet alert rules for delays, missed appointments, or tracking gaps. FleetX Direct notifies your team and can trigger workflows to resolve issues faster.
Read full answerWe use role-based access, audit trails, and encrypted data storage. Security practices align with industry standards to protect sensitive freight and custome...
Read full answerYes. Share customer tracking links branded with your company. This keeps your customer experience consistent while leveraging FleetX Direct visibility.
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